Trustpilot

Flight delays

Stuck on the runway?

If you’ve been on a delayed flight in the last 6 years, you could be due money back. At FlightReclaim247, we’re here to help you understand how much.

Up to £520 compensation

Expert support when you need it

Instant claim checks

100% no win, no fee

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When’s a delay, a delay?

If you arrive at your final destination 3 hours later than expected, you’re automatically entitled to compensation.

Even if the doors open 1 minute late, if the airline is responsible for the delay — think electrical problem over electric storm — you could pocket at least £220.

The final approach

Your arrival time is clocked at the exact second your flight opens at least one door for disembarkation.

Not when you enter the airport’s airspace. Not when you touch down. Not during your taxi to the gate.

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Airmiles have never been more valuable

If you’ve flown in the EU, or with an EU airline in the past 6 years and meet the regulation criteria, you could land hundreds in compensation.

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Up to

£220

for flights up to 1,500 km

eg. London to Edinburgh

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Up to

£350

for flights 1,500km to 3,500km

eg. London to Athens

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Up to

£520

for flights over 3,500km

eg. London to Tokyo

These amounts can be reduced by 50% if your airline offers an alternative flight which meets specific time criteria relative to the original schedule.

Did you know?

If your journey’s made up of multiple flights, the distance is calculated from the first departure to your final destination.

If your journey’s made up of multiple flights, the distance is calculated from the first departure to your final destination.

Eat up every second

The longer you’re delayed, the more you're protected.

2 hours or more

The airline must offer you free drinks and snacks

3 hours or more

You’re due compensation of £220 - 520 per person

5 hours or more

You can choose to cancel your flight, and get a full refund for your troubles

Overnight

You’re entitled to one night in a hotel, including transport to and from the airport

Extraordinarily ordinary

Extraordinarily ordinary

If you’ve ever made a claim, you’re probably familiar with the phrase ‘extraordinary circumstances’.

Often seen as an airline’s get-out-of-jail-free card, these two words alone can be the legal loophole any airline needs to save some money. Some of the most common include:

Bad weather conditions

Air traffic control

Crew sickness

Public strikes

Lightning strikes

Bird strikes

However, these situations do not automatically exempt airlines from paying up. According to the ECJ ruling of 11 June 2020 (Case C-74/19), they must prove that they took all possible measures to re-route affected passengers at the earliest opportunity.

The airline must demonstrate that it was not possible to rebook individual passengers onto a faster connection — whether their own flight or another airline, or even other means of transport. If they fail to do so, no extraordinary circumstance can save them.

If you are delayed, use the extra time to your advantage.

It might come in handy when you claim.

1

Keep hold of all relevant travel documents. Boarding cards, parking tickets, receipts…

2

Ask the airline for written confirmation for the cause of the delays

3

Help yourself to complimentary food and drinks at the airport

4

Submit your claim to FlightReclaim247

Don’t delay any longer

100% No win, No Fee

FREE check of compensation amount

Flights leaving and arriving in the UK/EU

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FlightReclaim247.co.uk is a trading style of Claimsline Group Ltd, registered in England and Wales, Company registration number 09071409. Registered Office: C/O Burton Varley Ltd, Suite 3, 2nd Floor, Didsbury House, 748 - 754 Wilmslow Road, Manchester, United Kingdom, M20 2DW. VAT registration number 199616255. Registered with the Information Commissioner's Office; registration number ZA059156. *Where the service is offered at No win no Fee this means that a customer will typically pay 40% + VAT 48% including VAT of any amount recovered by a panel solicitor although this will be subject to your individual circumstances and the actual fee may be less than this, but it will never be more. A cancellation fee may be charged by a third party/panel solicitor if you cancel outside the cooling off period.